WooCommerce

WooCommerce

Connect your WooCommerce store and sync orders and inventory with ShipEdge

ShipEdge Core can integrate with WooCommerce as an API-style channel: you configure credentials and services so orders can be retrieved and inventory or tracking can be updated, depending on what your account supports. (see Setting Up Integrations).

Quick Start

My Account > Preferences > Channel Automation — select WooCommerce when it appears in your platform list, enter the credentials the form requests, then click Save Configuration.

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Before You Start (WooCommerce Store)

Permalinks

The WooCommerce REST API relies on WordPress rewrite rules. Plain permalinks can block or break API URLs, so set pretty permalinks first.

1. Go to WooCommerce Dashboard

   Click on the woocommerce > Dashboard link in the top left corner of the screen.

2. Open Permalinks

   In WordPress, go to Settings > Permalinks.

3. Choose a structure

   Ensure you configure the permalink structure to Post name. Using other types of permalinks might cause connection issues with ShipEdge, so it is recommended to stick with this format for a reliable integration.

4. Save

   Click Save Changes. If you already use pretty permalinks, click Save Changes anyway—this refreshes rewrite rules.

Configure WooCommerce REST API keys

Create REST API keys in WooCommerce Admin so ShipEdge can authenticate.

1. Open WooCommerce settings

   In WordPress, go to WooCommerce > Settings.

2. Go to Advanced

   Open the Advanced tab.

3. Open REST API

   Select REST API (or the REST API row in the same settings area, depending on your WooCommerce version).

4. Start a new key

   Click Add key.

5. Add a description

   Enter a Description you will recognize later (for example ShipEdge or your warehouse name).

6. Choose the user

   In User, pick the WordPress user that should own this key (often an administrator). API actions run with that user’s permissions.

7. Set permissions

   Set Permissions to Read/Write if ShipEdge must read orders and update tracking or inventory; use Read only if your setup requires read-only access.

8. Generate and copy the credentials

   Click Generate API key. Copy the Consumer key and Consumer secret and store them securely. The Consumer secret is often shown only once—if you lose it, create a new key.

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Configure WooCommerce (Channel Automation)

1. Go to Preferences

   From the main menu, open My Account > Preferences.

2. Open Channel Automation

   On the Preferences page, find the Channel Automation section.

3. Select the WooCommerce channel

   In the list of platforms, click WooCommerce when your account shows it.

4. Enter credentials

   Fill in the fields the form shows. For WooCommerce, Consumer Key and Consumer Secret plus store URL — use the values from the keys you created in WordPress.

5. Choose services

   Turn on the services you need using the checkboxes or toggles the form provides.

6. Activate the integration

   Click Save configuration to save and activate the integration.

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After the Channel Is Active

Area	What to do
Orders > Integrations	Review your integration row, File Upload History, and other tabs you use for CSV or related tools.
ShipMethod Translator	Map cart shipping codes to ShipEdge methods (Setting Up Integrations).
Test order	Place a small paid test order when possible to confirm the full path.

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Why Use WooCommerce With ShipEdge?

Channel Automation

Configure API-style channels from Preferences when your account lists WooCommerce alongside other platforms (Setting Up Integrations).

Orders and inventory

Enable the services your channel form offers (for example order import, tracking, and inventory), when your integration supports them.

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💡 Best Practices

One channel at a time

Before saving, confirm you are editing the WooCommerce channel you intend—not another marketplace row.

Match environments

Use production API keys with your live ShipEdge warehouse URL; avoid mixing staging stores and production credentials.

Keep Integrations as the hub

Use Integrations for templates, translators, and history; use Channel Automation for API credentials and Gateway Integrations for gateway-based stores when your marketplace lists them.

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Troubleshooting

Problem	What to try
REST API errors from WooCommerce	Regenerate keys in WooCommerce, confirm HTTPS and permalinks, and confirm the key user can use the REST API.
Orders not importing	Confirm the order-import service is enabled for that channel and that filters or dates are not excluding all orders.
Tracking not updating	Confirm tracking updates are enabled on the channel and any required WordPress plugin is active.
No WooCommerce in Gateway marketplace	The list is served by the gateway service; use Channel Automation or ask support whether WooCommerce is enabled for your gateway profile.

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Related Links

Next steps: Integrations Overview · Setting Up Integrations · Shopify Gateway